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Privacy Policy for Shaping Steps ABA

Last Updated: October 29, 2024

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Shaping Steps ABA is committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or engage with our services. Please read this policy carefully to understand how we handle your data.

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1. Information We Collect

We may collect various types of information depending on how you interact with us:

a. Personal Information

When you contact us through our website, forms, or other channels, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Child's age (optional)

  • Service interest (e.g., In-Home ABA Therapy, School Support)

Note: We ask that you do not share any specific health or diagnostic information about your child through non-secure channels like social media or forms that are not HIPAA-compliant.

b. Usage Data

When you visit our website, we may automatically collect information about your visit, including:

  • IP address

  • Browser type and version

  • Pages you visit and actions taken on our site

  • Date and time of your visit

  • Device type and operating system

This data is used to improve the performance of our website and better understand user behavior.

2. How We Use Your Information

We may use your information for the following purposes:

  • To Provide Services: To respond to inquiries, set up consultations, and provide ABA therapy information and services.

  • To Improve Customer Service: To better understand your needs and enhance our offerings.

  • Marketing Communications: If you have opted in, we may send you information about our services, promotions, or news that may be of interest to you. You can unsubscribe from these communications at any time.

  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Sharing and Disclosure of Information

We respect your privacy and will not share your information with third parties, except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, such as email hosting providers and marketing platforms. These providers are obligated to protect your information and may only use it for specified purposes.

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you if this occurs and if your information becomes subject to a different privacy policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information at any time.

  • Data Deletion: You may request that we delete your personal information, subject to certain legal obligations we may have.

  • Opt-Out of Marketing: If you no longer wish to receive marketing emails, you can unsubscribe through the link provided in each email or by contacting us directly.

To exercise any of these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze trends, and improve website functionality. Cookies are small data files stored on your device by your web browser. You can control the use of cookies through your browser settings, but disabling cookies may limit certain functionality on our website.

7. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Shaping Steps ABA services are aimed at supporting families with children; however, our website is not intended for use by children under 13 without parental consent. We do not knowingly collect personal information from children under 13. If you believe that we may have inadvertently collected such information, please contact us, and we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Shaping Steps ABA

email: office@shapingstepsaba.com

Phone #: (512)222-3544

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